Terms & Conditions of Sale

 

Customer Account & Payment Terms 

1.New customer accounts will be set up for Collect On Delivery (COD). Credit Card, Cash or Money Order will be accepted until a credit application is completed and approved for credit.

2.Accounts approved for credit will be assessed for regular Net Due 30 Days from the date of invoice to be paid by check, cash, or money order within the limit of the invoiced terms. 

3.Extended, Early Buy and Discounted invoicing must be paid by check. Credit cards will not be accepted. 

4.Visa, Master Card and Discover are accepted for invoices at the time of sale. Any invoices paid by credit card after the purchase date are subject to a 2.5% processing fee.

5.Any accounts reflecting 60+ Days past due will be assessed for a credit hold and COD terms. Service charges accrue at 1.5% per month (18% per annum) on past due accounts.

6.Account statements are emailed or mailed each month.  Any missing invoice requests can be sent to lynde-cs@thelyndecompany.com or ar@tessmanseed.com. 

 

Freight 

1.Metro Area Deliveries:

•The Lynde Company trucks are available for Metro area deliveries.

•All Lynde deliveries will be assessed a $13.50 fuel surcharge.

2.    Out of Metro Area Deliveries:

•Prepaid Freight for orders over $3000 (deposit sales excluded).

•½ Prepaid Freight on orders $1800-$2999 (deposit sales excluded).

•Freight Charges applied to orders under $1799.

3.     All other orders are F.O.B.  Lynde Warehouse unless otherwise noted.

4.     Any Claims for damages in shipment or product shortages must be made with the carrier and

        noted on the bill of lading. Discrepancies need to be relayed to The Lynde Company immediately.

     

Case Quantity Purchases

Pool and Spa Chemicals purchased in less than case quantity will have an 8% service up charge based on the items price.  

Not included in up charge: Test Kits, Reagents, Spazazz, InSparation, Cyanuric Acid Reducer, etc.

EXCEPTION:  Calcium Hypochlorite will be sold in case quantity only. 

 

Return Merchandise

1.The Lynde Company will not accept merchandise returned unless it is in its original condition and must be returned in original packaging with no signs of use or damage. If the product had retail stickers or tags, these must be removed prior to return.

2.All testing supplies with expiration dates (e.g.  Taylor, Lamotte, AquaChek, Pentair, and test strips) are final sale. Credit will not be issued for returns of expired testing supplies.  

3.Merchandise approved for return to The Lynde Company will be refunded as the original purchase price and may be subjected to a 15% restocking fee.

4.The Lynde Company will handle warranty claims for solar blankets purchased within the current season.  After 1 year, warranty claims must be handled directly with the manufacturer.

5.Complete Dealer Warranty Claim Form for all warranty motor returns. Warranty claim form is located at the back of the catalog and available by request.

 

Pricing

1.All prices are subject to change without notice.

2.On prices where there is a discrepancy, the price in the computer will prevail.